Today, President Obama signed the consumer Credit Card Bill of Rights into law. What does it mean to us consumers? Here are a few of the things it covers:
• Creditors cannot increase the annual percentage rate (APR) during the first 12 months of opening up an account.
• Creditors are required to provide consumers with a 45-day advance notice of changes in rates and significant contract changes. Rates that change due to a change in the index that the rate is based on are excluded from this 45-day notice requirement.
• Creditors cannot change the rate on existing balances.
• Promotional rates need to be in effect for at least six months from the beginning date of that promotion.
• Creditors need to provide a 30-day advance notice of an account closure.
• With certain exceptions, credit card issuers are prohibited from charging a finance charge based on the double billing cycle method.
• Creditors are prohibited from charging a fee on an outstanding credit card balance at the end of the billing period if the fee is attributed to the interest accrued on an outstanding balance that was fully repaid during that preceding billing period.
And there's more. Pretty impressive to get this passed in such a short period of time!
But what about the dreaded Unintended Consequences?
Hampering the banks' ability to do "risk-based" pricing (ie charge a higher interest rate for riskier consumers), tampers with the bottom line. Chances are, publicly traded banks which have investors to answer to, will make up that profit difference by raising everyone's rates and fees, cutting lines of credit and generally making credit less available to us all.
Oh, and the law doesn't take effect for another 9 months, so plenty of time for the banks to "behave badly" until then.
Friday, May 22, 2009
Friday, May 15, 2009
The Credit Card Comapnies vs. President Obama
President Elect Obama is trying to get a bill passed by Memorial Day that will crimp the credit card issuers' ability to raise rates on existing balances and other deceptive practices. With that warning shot across the bow, should we expect to see a spate of those dreaded letters from the credit card companies over the next week? Check back next week to see what happens.
Wednesday, May 13, 2009
Banks Behaving Badly and Your Credit Scores
"We are writing to advise you about a change being made to your account." This prologue is a part of letters being sent to millions of U.S consumers and sets an ominous tone for the remainder of the communication. The "change" being referred to is either your credit card account has been closed or the credit limit has been severely slashed. In this particular example, the credit limit was lowered on a Barclay's Bank credit card by $15,000.
In normal economic times a credit card issuer would only take such adverse action against one of their cardholders if they've done something wrong, such as miss a payment. However millions upon millions of cardholders are seeing their terms changed because of seemingly innocuous actions such as "a change in spending patterns" or "inactivity." I guess we can attribute this to the fact that we're not in normal economic times, but it's not fair to consumers to leave it at that. Closing accounts and lowering credit limits can harm your FICO® credit scores. And since these actions are being taken against consumers who, in many cases, have fantastic credit scores the damage can be dramatic. Here's what you can do...
Knock the dust off that old credit card – An inactive credit card, one that is open but never used, actually costs the credit card issuer money each month. Your account information is taking up space in their databases and they're still likely buying credit scores on you each month trying to decide how to entice you to actually use the card. If you never use the card you are not generating merchant fees, or interchange fees, for the credit card issuer. And, obviously, if you're not using the card you won't have a balance rolling month over month so you're not generating interest income for them either.
In many cases, now, the issuer is simply choosing to lose you as a customer by closing your account. You want to avoid this so you'll have to appease them by generating a little bit of revenue. The good news is that it won't come out of your pocket. Simply move the card to the front of your wallet and the next time you fill up your car or buy a pair of shoes, use that dusty credit card. This will reset the clock of activity and generated a little bit of income for the issuer. Pay off the bill when it shows up so you don't pay any interest and repeat this strategy at least once per quarter.
Watch your spending patterns – This is a friendly way of your issuer telling you that you don't have enough debt. For example, if you have a card with a $25,000 credit limit but have never charged more than a few hundred dollars in any month, and you pay it in full, then the issuer is questioning the need for such a high credit limit. They still have the risk of the "open-to-buy" (unused credit limit) so many have made the decision to adjust credit limits so they are more in line with your spending patterns.
Of course to avoid this you'd have to get into much more debt with that issuer, which could hurt your credit scores and cause other credit card issuers to take adverse actions too. If you've received a letter lowering your credit limits because of spending patterns there's simply not much you can do other than be happy that they didn't close the account, which would have been worse. Continue to use the card sparingly and think about opening a new card to help replace the lost credit limit. Eventually we'll get back to the time when we can pay our credit cards on time and not have to worry about credit card issuers being scared of their customers, but for now you need to think outside of the box to prevent the bank from putting you outside of the vault!
In normal economic times a credit card issuer would only take such adverse action against one of their cardholders if they've done something wrong, such as miss a payment. However millions upon millions of cardholders are seeing their terms changed because of seemingly innocuous actions such as "a change in spending patterns" or "inactivity." I guess we can attribute this to the fact that we're not in normal economic times, but it's not fair to consumers to leave it at that. Closing accounts and lowering credit limits can harm your FICO® credit scores. And since these actions are being taken against consumers who, in many cases, have fantastic credit scores the damage can be dramatic. Here's what you can do...
Knock the dust off that old credit card – An inactive credit card, one that is open but never used, actually costs the credit card issuer money each month. Your account information is taking up space in their databases and they're still likely buying credit scores on you each month trying to decide how to entice you to actually use the card. If you never use the card you are not generating merchant fees, or interchange fees, for the credit card issuer. And, obviously, if you're not using the card you won't have a balance rolling month over month so you're not generating interest income for them either.
In many cases, now, the issuer is simply choosing to lose you as a customer by closing your account. You want to avoid this so you'll have to appease them by generating a little bit of revenue. The good news is that it won't come out of your pocket. Simply move the card to the front of your wallet and the next time you fill up your car or buy a pair of shoes, use that dusty credit card. This will reset the clock of activity and generated a little bit of income for the issuer. Pay off the bill when it shows up so you don't pay any interest and repeat this strategy at least once per quarter.
Watch your spending patterns – This is a friendly way of your issuer telling you that you don't have enough debt. For example, if you have a card with a $25,000 credit limit but have never charged more than a few hundred dollars in any month, and you pay it in full, then the issuer is questioning the need for such a high credit limit. They still have the risk of the "open-to-buy" (unused credit limit) so many have made the decision to adjust credit limits so they are more in line with your spending patterns.
Of course to avoid this you'd have to get into much more debt with that issuer, which could hurt your credit scores and cause other credit card issuers to take adverse actions too. If you've received a letter lowering your credit limits because of spending patterns there's simply not much you can do other than be happy that they didn't close the account, which would have been worse. Continue to use the card sparingly and think about opening a new card to help replace the lost credit limit. Eventually we'll get back to the time when we can pay our credit cards on time and not have to worry about credit card issuers being scared of their customers, but for now you need to think outside of the box to prevent the bank from putting you outside of the vault!
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